Shipping Policy
Shipping Policy
Welcome to Canvas Corner! We are committed to providing excellent shipping services to our customers across Europe.
Europe:
- Cut-off time: 17:00 (GMT+01:00) Central European Standard Time (Amsterdam) (Mon - Fri)
- Processing time: 1-4 business days (Mon - Fri)
- Transit time: 6-10 business days (Mon - Fri)
Free Shipping within Europe
All orders within Europe are shipped free of charge. There are no additional costs associated with the delivery of your order.
Order Tracking
Customers will receive a confirmation email with a tracking number once their order has been shipped. This tracking number can be used to check the delivery status here.
Lost or Missing Packages
If a package is not delivered or goes missing, please contact our customer service immediately. We will work with our carriers to investigate the issue and, if necessary, arrange for a replacement shipment or a refund. For more details, please review our Return and Refund Policy here.
Not Home at Delivery
If you are not home at the time of delivery, the courier will attempt a second delivery or leave the package at a nearby pickup point. You will receive a notification with instructions on where and when you can collect your package.
Refusing Delivery
If you refuse a delivery at the time of arrival, the return shipping costs will be at your expense.
Contact Information
Do you have any questions about your order or our shipping policy? Feel free to contact our customer service team at support@canvas-corner.com or via our contact form.
Company Information:
Website name: Canvas Corner
Company name: Click Hub
Adres: Panovenweg 1, 5708 HR Helmond, The Netherlands
E-Mail: support@canvas-corner.com
Phone number: +31 619211812
Company number: 95679650
VAT number: NL867237107B01
Customer Service Opening Hours:
Monday to Friday: 09:00 - 17:00
Saturday and Sunday: 10:00 - 13:00
We aim to respond within one day.