Privacy Policy

Privacy Policy

Last updated: January 30, 2025

This Privacy Policy describes how Canvas Corner (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from www.canvas-corner.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date, and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes, or can be associated with you.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details, including your name, address, phone number, and email.
  • Order information, including your name, billing address, shipping address, payment confirmation, email address, and phone number.
  • Account information, including your username, password, security questions, and other information used for account security purposes.
  • Customer support information, including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to provide us with certain information about yourself. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect About Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels, and similar technologies ("Cookies"). Usage Data may include:

  • Information about how you access and use our Site and your account.
  • Device information, browser information, and network connection details.
  • Your IP address and other technical information regarding your interaction with the Services.

Information We Obtain from Third Parties

We may obtain information about you from third parties, including vendors and service providers who may collect information on our behalf, such as:

  • Companies supporting our Site and Services, such as Shopify.
  • Payment processors, who collect payment information (e.g., bank account, credit or debit card information, billing address) to process your payment and fulfill your order.
  • Online tracking technologies, such as pixels, web beacons, and cookies, used to improve user experience and advertising.

Any information we obtain from third parties will be treated in accordance with this Privacy Policy. Also, see the section below, Third-Party Websites and Links.

How We Use Your Personal Information

We use your personal information to:

  • Provide Products and Services, including processing payments, fulfilling orders, managing accounts, arranging shipping, and handling returns and exchanges.
  • Marketing and Advertising, such as sending promotional emails, SMS, and displaying personalized ads.
  • Security and Fraud Prevention, such as detecting and preventing fraudulent activity.
  • Customer Support and Service Improvement, ensuring we respond effectively to inquiries and enhance our Services.

Cookies

Like many websites, we use Cookies to enhance the functionality of our Site. Cookies help us:

  • Improve our Site’s performance.
  • Remember your actions and preferences.
  • Run analytics and understand how users interact with the Site.

Most browsers automatically accept Cookies by default, but you can choose to disable or remove Cookies through your browser settings. Note that doing so may affect your experience on our Site.

How We Disclose Personal Information

We may disclose your personal information in the following circumstances:

  • With vendors or service providers performing services on our behalf (e.g., payment processing, shipping, customer support, analytics).
  • With business and marketing partners to provide relevant services and advertisements.
  • When legally required, such as to comply with subpoenas or law enforcement requests.
  • During business transactions, such as a merger, sale, or reorganization.

We do not sell or share your sensitive personal information without your consent.

Third-Party Websites and Links

Our Site may contain links to third-party websites. If you follow these links, please review their privacy policies. We do not control and are not responsible for third-party content or privacy practices.

Children’s Data

Our Services are not intended for children, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

Security and Retention of Your Information

We take security seriously, but no system is 100% secure. If you have concerns about data security, avoid sending sensitive information via unsecured channels.

We retain your personal information only as long as necessary for legitimate business purposes, such as order fulfillment, compliance with legal obligations, and fraud prevention.

Your Rights

Depending on where you live, you may have rights regarding your personal information, including:

  • Right to Access – Request access to personal information we hold about you.
  • Right to Delete – Request that we delete your personal data.
  • Right to Correct – Request corrections to inaccurate data.
  • Right to Opt Out – Choose to opt out of certain data-sharing practices.
  • Right to Restrict Processing – Request that we stop processing certain information.
  • Right to Withdraw Consent – If we rely on your consent, you may withdraw it at any time.

To exercise your rights, contact us using the details below. We may request additional information to verify your identity before processing your request.

Complaints

If you have concerns about how we handle your data, you can contact us. If you are not satisfied with our response, you may have the right to file a complaint with your local data protection authority.

Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Email: support@canvas-corner.com
Address: Panovenweg 1, Helmond, 5708 HR, NL

For applicable data protection laws, Canvas Corner is the data controller of your personal information.